#1 Sep 19, 2018 12:52 AM

riverhippo

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From: Dallas, Texas, USA

Registered: Apr 10, 2010

Posts: 2,077

Gems: 1,093

Reignited Trilogy refunds rolled out. Check your pre-order!

I can't speak for Xbox1 users, not sure how it works for them.

For those that pre-ordered Reignited Trilogy on PS4, you should have gotten an email last month that looks like this:

If you failed the respond to the survey, they would automatically cancel your pre-order and refund your money.  The auto-cancellations and refunds started yesterday.  Check your account to make sure you still have it pre-ordered, and locate your payment method for the refunded money.  The refund will take a few days.

I'm pretty upset about this, especially since I talked with PS Support last week and they assured me my pre-order was not canceled.  They basically lied to me.  I really don't think that e-mailing is a very good way to verify pre-orders either.

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36IStillLikeSpyro36

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Registered: Aug 15, 2008

Posts: 17,365

Gems: -4,018

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Re: Reignited Trilogy refunds rolled out. Check your pre-order!

no video game can just have a smooth release anymore, can it? it always has to fall apart at some point.

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imperfect sinner saved by Christ.

riverhippo

Member

From: Dallas, Texas, USA

Registered: Apr 10, 2010

Posts: 2,077

Gems: 1,093

Re: Reignited Trilogy refunds rolled out. Check your pre-order!

The only think I hate is that its hard to complain about delays, because the counter argument is always "would you rather have a rushed buggy game?"

And I'm like, no, but I would prefer a game that releases when they announce it will release for once.

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Wake me up...    when September ends is here...

Mr. John

Member

From: Idol Springs

Registered: Feb 12, 2010

Posts: 8,358

Gems: -2,720

Re: Reignited Trilogy refunds rolled out. Check your pre-order!

Sorry to hear all turns out well and you get the game no problems.

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You never know how strong you are until being strong is the only choice you have.

Cayla Mills

Swaffy

Member

Registered: Aug 24, 2008

Posts: 6,587

Gems: 218

Re: Reignited Trilogy refunds rolled out. Check your pre-order!

I didn't get a refund from Xbox yet when I look at the game on the store page it shows the price ... I need to figure it out -.-

They should have just kept my pre-order and simply moved the date. Is it really that hard?

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