"inbox is full" - it's empty

36IStillLikeSpyro36 · Feb 22, 2014 7:59 AM

i just deleted all of the PMs i had on here, thereby *emptying* my inbox, but it said, "Your private message boxes are full!"

i figured it was just a glitch on the page, but nope, not only is the message still there, but i actually can't send (or presumably receive) PMs now.

i thought maybe my deleted box was full, but this site doesn't seem to *have* deleted boxes, so i don't know.

i tried signing out and back in. i don't know what to do. this isn't very urgent, but it should still probably be addressed.

Last edited by 36IStillLikeSpyro36 (Feb 22, 2014 8:00 AM)

Stormy · Feb 22, 2014 3:07 PM

I can up the private messaging limit as a temporary solution, but first would it be possible to get a screenshot of your error screen?

36IStillLikeSpyro36 · Feb 23, 2014 3:44 AM

Stormy · Feb 23, 2014 4:27 AM

Perfect, thanks. Might not get to this right away, but I just upped the limit for you.

36IStillLikeSpyro36 · Feb 23, 2014 5:06 AM

it still says it's full, even though you upped the limit.
edit: i also tried sending a PM and it didn't work, just throwing that out there

i feel bad pointing out all of these glitches to you in posts and PMs but at the same time i feel like they should be addressed and you probably want to know about them before they get out of hand ^^;

it's not a huge deal (for me personally), i don't know if anyone else is getting this but you don't have to rush for me, i don't get a *ton* of PMs on here and anyone who was going to probably would have read this thread anyway. i always have my dA inbox if anyone -has- to PM me.

Last edited by 36IStillLikeSpyro36 (Feb 23, 2014 5:07 AM)

Stormy · Feb 23, 2014 6:38 AM

Don't worry about it; if there are errors like this happening I have to fix them. Better to find out about them sooner rather than later.

If I remember right, the PM mod wasn't written for the newest version of Fluxbb, so that might be part of the problem.

I was thinking it might be that the messages aren't "completely" being deleted out of the database, but the fact that it still doesn't work after I raised the limit suggests otherwise. hmm

If anyone else is having this problem, please let me know; I need all the information I can get to fix this one.

Stormy · Feb 23, 2014 10:59 PM

Found the problem. According to the database, you have 4294967291 PMs. ._.

Now the trick will be figuring out why.

36IStillLikeSpyro36 · Feb 24, 2014 4:08 AM

wow. i don't think i've sent/received even 50 since we moved servers, much less 4,294,967,291. i must have had like 30 max (including sent ones) when i deleted them.

Stormy · Feb 24, 2014 4:20 AM

I think I've narrowed it down to being some kind of bug with the multi-delete function. My guess is you reached your limit of 20 and deleted them, and then the system for some reason thought it should update your "number of PMs" value to 4,294,967,291 instead of zero. Everything else looked good as far as I could tell, so I've reset it manually back to zero. Will definitely keep looking into causes for that, though. Very weird.

I also did a quick query which determined that you are the only user with an outrageous number like that. O_o The user with the next highest number of PMs didn't have 20 yet, either, so it's almost certainly either a bug that happens when the limit is reached or when PMs are deleted.

Basically, trying to understand other people's code is the worst.

36IStillLikeSpyro36 · Feb 24, 2014 6:52 AM

i can imagine. but thanks! smile

Breaking Bad · Feb 24, 2014 11:29 PM

If it helps, I had over 20 PM's in my inbox. In fact, I had over ~75.

36IStillLikeSpyro36 · Feb 25, 2014 2:54 AM

Stormy · Feb 25, 2014 4:11 AM

#1 Feb 22, 2014 7:59 AM

"inbox is full" - it's empty

#2 Feb 22, 2014 3:07 PM

Re: "inbox is full" - it's empty

#3 Feb 23, 2014 3:44 AM

Re: "inbox is full" - it's empty

#4 Feb 23, 2014 4:27 AM

Re: "inbox is full" - it's empty

#5 Feb 23, 2014 5:06 AM

Re: "inbox is full" - it's empty

#6 Feb 23, 2014 6:38 AM

Re: "inbox is full" - it's empty

#7 Feb 23, 2014 10:59 PM

Re: "inbox is full" - it's empty

#8 Feb 24, 2014 4:08 AM

Re: "inbox is full" - it's empty

#9 Feb 24, 2014 4:20 AM

Re: "inbox is full" - it's empty

#10 Feb 24, 2014 6:52 AM

Re: "inbox is full" - it's empty

#11 Feb 24, 2014 11:29 PM

Re: "inbox is full" - it's empty

#12 Feb 25, 2014 2:54 AM

Re: "inbox is full" - it's empty

#13 Feb 25, 2014 4:11 AM

Re: "inbox is full" - it's empty

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